Last updated: June 2026
At Sanatan Gifts, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data.
Information We Collect
We collect information you provide directly:
- Account & Purchase Data: Name, email, phone number, shipping and billing address, payment information when you make a purchase or create an account.
- Communication: Messages you send via contact forms, email enquiries, or customer support conversations.
- Newsletter: Email address if you subscribe to our mailing list for updates on new products and offers.
- Technical Data: IP address, device type, browser, pages visited, and time spent — collected via analytics tools to improve our website experience.
- Feedback: Reviews, ratings, and comments you may share about our products.
How We Use Your Information
- To process, fulfil and deliver your orders; send order confirmations and tracking details.
- To respond to your enquiries and provide customer support.
- To send transactional emails (order updates, shipping notifications, receipts).
- To send newsletters and promotional offers if you’ve opted in. You can unsubscribe anytime.
- To improve our website, products and customer experience through analytics.
- To prevent fraud, enforce our terms, and comply with legal obligations.
- To create a personalised experience tailored to your interests.
Sharing of Information
We do not sell your personal information to third parties. We may share your data with:
- Courier Partners: Shipping address and phone to arrange delivery.
- Payment Providers: Payment information to process transactions securely.
- Analytics Partners: Aggregated, anonymised browsing data to understand traffic patterns.
All partners are contractually required to protect your data, use it only for agreed purposes, and comply with applicable data protection laws.
Data Security
We use industry-standard technical and organisational measures — SSL encryption, secure servers, firewalls, and access controls — to protect your information. While we strive to safeguard your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take every reasonable step.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate information.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing emails anytime using the link in our newsletters or by contacting us.
To exercise these rights, email us with your request. We’ll respond within 30 days.
Cookies & Tracking
Our website uses cookies to enhance your browsing experience, remember preferences, and track website analytics. You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
Children’s Privacy
Sanatan Gifts is not directed at children under 13. We do not knowingly collect personal information from children. If we learn that we’ve collected data from a child under 13 without parental consent, we’ll delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology or legal requirements. We’ll notify you of material changes via email or by prominently posting updates on our website.
Contact Us
For any privacy questions, data requests, or concerns, contact us:
Email: [email protected]
Hours: 10:00 – 18:00, Mon – Sat (IST)